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On-line Training Conditions
Video recordings are a vital part of your ongoing learning, allowing you to come back and re-watch techniques. Therefore, by attending you consent to a recording being made. Rest assured, videos will only be sent to clients who have paid to attend the specific workshop and will not be used for any other purpose. By booking Clients agree not to distribute videos in any way.
If for any reason we have to cancel a workshop at very short notice or during the workshop itself, we may be liable for some costs, such as hotel, food, transport etc. These costs should be recoverable from your travel insurance. Please make sure you have travel insurance and that your travel insurance covers these costs and that it includes cancellation due to Covid.
We request a non-refundable deposit to secure your place, this is usually 10%. If you cancel and we are able to re-sell your place we will return your deposit minus an admin fee to cover transaction costs and re-advertising.
Cancellation by you: Please inform us as soon as possible so that we may re-sell your place. We can only refund you if we are able to fill your place. For deposits, see above.
Cancellation by us: We minimise our upfront costs. If we have to cancel and we have incurred some costs, you may need to claim for these via your travel insurance.
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